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Dashboard Real-time behavioral monitoring
Predictive Statistics
Monitored users
1806 Total users
Low Risk
9 Monitored user
↗ +50% 30-day
forecast
0.5% 26% 73%
Predicted Transitions
From/To Low Med High
Low 92 20 10
Med 2 1377 15
High 1 10 547
Click on a cell to filter users in the corresponding transition
Medium Risk
1321 Monitored users
↘ -50% 30-day
forecast
High Risk
476 Monitored user
↘ -50% 30-day
forecast
Risk Evolution
3M 6M 12M
lug 24 set 24 nov 24 gen 25 mar 25 mag 25
Last 12 Months
Avg Curr
Low 32.4% 0.5% ↓
Med 54.0% 73.1% ↑
High 13.5% 26.4% ↑
Report
Significant changes in the last month. Substantial increase in medium-risk players.

The AI ​​system that protects your users

PlaySafe helps you prevent problem gambling behaviours, ensuring regulatory compliance and boosting retention.

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Monitoring, clustering, predicting and alerting

Protecting is not an event, but a process. Through a constant cycle, the platform accompanies the player through each phase, adapting the intervention strategies.

Everything you need for compliance

The AI ​​model behind Playsafe has been trained on a large number of scientific papers on gambling addiction and responsible gaming regulations.

Risk Scoring Dinamico

Ogni utente riceve un punteggio di rischio aggiornato in tempo reale basato su 50+ indicatori comportamentali.

Alert Automatici

Ricevi notifiche immediate quando un utente supera soglie critiche o mostra pattern di gioco problematico.

Predicted Transitions

Visualizza la matrice di transizione: quanti utenti passeranno da rischio basso a medio/alto

Report comportamentali

Per ciascun utente viene redatto un report psicologico e comportamentale dettagliato

Monitoraggio

Monitora gruppi di utenti ad alto rischio per verificare cambiamenti a seguito di azioni di ingaggio come SMS, Mail o Pop-up

Prevenzione da autoesclusione

Prevedi con largo anticipo azioni di autoesclusione dal gioco o da famiglie di giochi

Behavioural Analysis
Detailed AI reporting on player behavior with risk analysis and automatic recommendations.
Users management
View and manage all monitored users with predicted risk and AI-recommended actions.
Benchmark
Compare your responsible gaming metrics to market averages and regulatory requirements.
User
ID: 9546825
41
Active months
€2,847
Total deposits
Current Risk
Medium
Expected Risk
High
Recommended Action
Game Time Reminder
AI Responsible Gaming Analysis
The player exhibits variable gambling behavior, with periods of frequent deposits and large wagers. Significant fluctuations in the balance are observed, indicating potential risk. The frequency of deposits in the last month suggests increased gambling activity.
Increase in the frequency of deposits over time
Consistent bets on high variance slots
Significant fluctuations in the balance
Periods of concentrated deposits after losses
Users management
Users monitored by the system
0
Total users
0
High risk players
ID User Current Risk Expected Risk Recommended Action
10601743 Medium High Suspend bonus
9775144 High High Self-exclusion
9970374 High High Limit deposits
9963704 Medium High Game time reminder
8965145 High High Limit deposits
10001732 Medium High Game reminder
9228141 High High Suggest Less Volatile Games
Benchmark
Comparison with market averages
Risk Identification Rate
0%
↑ +12%
Average 78%
Preventive Interventions
0
↑ +28%
Average 1,240 /mese
Prevented Self-Exclusions
0%
↑ +8%
Average 32%
Compliance Score
0%
↑ +5%
Compliant to ADM 85%
0%
vs other
Vs other
✓
Above average detection rate
+14%
✓
Compliance
97%
!
Average response time
4.2h vs 2h target
Behavioural Analysis
Report AI sul comportamento del giocatore con analisi del rischio e raccomandazioni automatiche.
User
ID: 9546825
41
Mesi
User profile
Fascia età
35-44
Stato
Attivo
Registrato
20/06/22
Verification
✓ OK
Risk History
01/06/2025
Medium
01/05/2025
High
01/04/2025
High
Current Risk
Medium
Expected Risk
High
Azione
Promemoria
AI Responsible Gaming Analysis
Il giocatore mostra comportamento variabile con depositi frequenti e puntate consistenti. Si osservano oscillazioni significative nel saldo, indicando potenziale rischio.
Increase in the frequency of deposits over time
Consistent bets on high variance slots
Depositi concentrati dopo perdite significative
Users management
View and manage all monitored users with predicted risk and AI-recommended actions.
Utenti Monitorati
Sistema PlaySafe
1,806
Totale
10601743
Medium → High
Suspend bonus
9775144
High → High
Suggerisci giochi meno volatili
9970374
High → High
Promemoria tempo di gioco
9963704
Medium → High
Suggerisci bonus su gioco differente
8965145
High → High
Limit deposits
Benchmark
Compare your responsible gaming metrics to market averages and regulatory requirements.
Performance
vs Media Settore
+18%
Sopra media
Detection Rate
92% ↑ +12%
Media settore: 78%
Preventive Interventions
1,847 ↑ +28%
Media: 1,240/mese
Prevented Self-Exclusions
45% ↑ +8%
Media settore: 32%
Compliance Score
97% ↑ +5%
Media settore: 85%

PlaySafe acts proactively, before gambling becomes a problem.

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Prevention is an opportunity

Engaging the user in a healthy gaming experience allows for increased retention and long-term profit.

High-Risk Users Retention
1,000 users pre-identified as high-risk • Nov 2024 - Jun 2025
With PlaySafe
Without PlaySafe
1,000 800 600 400 200 0
Nov
2024 Dec
2024 Jan
2025 Feb
2025 Mar
2025 Apr
2025 May
2025 Jun
2025
0
Active users with PlaySafe
68% retained
0
Active users without PlaySafe
58% churned
0
Users Saved
1.6x better

We monitored a group of users that Playsafe had identified as potentially high-risk. The same group was treated and monitored with and without Playsafe. The results tell us that users who are engaged at the right time, before compulsive gambling episodes occur, stay longer.

Numerosi studi pubblicati sull’International Journal of Mental Health and Addiction hanno confermato i risultati.

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